Shipping policy
Shipping Policy
Thank you for shopping with HAILAZ Activewear.
We aim to process and dispatch all orders as quickly as possible so you can start enjoying your new activewear sooner.
Order Processing
All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, sales, or promotional periods, processing times may be slightly longer.
Shipping Within Australia
We ship Australia-wide using trusted courier partners.
Estimated delivery times after dispatch:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Shipping costs are calculated at checkout.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your delivery.
Incorrect Address
Please ensure your shipping address is correct at checkout.
HAILAZ Activewear is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
Once an order has been dispatched, delivery times are controlled by the courier service.
If your parcel appears delayed or lost, please contact us at:
and we will assist in contacting the courier to resolve the issue.
International Shipping
International shipping may be available depending on your location.
Delivery times and shipping costs will be calculated at checkout.
Customers are responsible for any customs duties or import taxes required by their country.
Questions
If you have any questions about your order or shipping, please contact us at: